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Telecommunications

Unlocking
growth beyond
connectivity

Unified customer experiences in the telco realm

The modern telco industry has been at the forefront of disruptive change. For CSPs, we offer experience-led IT strategies and immersive models to strengthen customer relationships and optimize operational efficiency. We envision first-rate customer service by tapping into our capabilities of advanced analytical solutions, API integration, BPM technology, and CRM experts.

Unified customer experiences in the telco realm
Our Offerings

The time for tech-driven telco is now

We offer future-proof solutions across the entire telco value chain.

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  • Customer relationship management

    Holistic solutions with features spanning order management, sales & marketing, and customer service, focusing on business productivity, actionable insights, and customer experience.
  • Business process management & optimization

    Offering right tools to manage the flow of business activities effectively through operational decision management, monitoring, automated workflows, modernization, and integration.
  • Data-driven approach

    Advanced BI and data analytics, including data science, AI, ML, deep learning, etc., for informed decision-making and identifying the next best course of action for telecoms.
  • Staying ahead with cloud

    Offering end-to-end cloud-centric capabilities by leveraging expertise in cloud solutions and DevOps. Accelerating time-to-market to make the telco sector robust and scalable.
  • Smart contact center for better interactions

    Enriching the telco sector with state-of-the-art BPO services, enabling omnichannel customer experience, and providing operational support and cost, time, and risk management.
  • Cross platform mobile development

    Driving an omnichannel telco experience through integration, automating billing system, user-friendly interface, globally-compliant security practices, and ensuring multi-user management.
Our impact

Helping the telco industry redefine itself. 

10

Strategic partnerships with leading telco operators

93%

Increase in customer loyalty & retention for a leading telco

30+

Channels unification enabled for a leading telco operator

Strong ecosystem of partners

Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
OUR FEATURED INSIGHT

Leading telco improves lead nurturing through an automated

Capitalized on potential opportunities in a proactive manner.
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OUR FEATURED INSIGHT

Automation through bots – Process optimization through RPA

Improved business operations for enhanced productivity and efficiency.
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OUR FEATURED INSIGHT

Telco operator fine-tunes its customer relationship

Automated business operations and unified business interactions to ensure quick resolutions and enhanced customer experience.
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How can we help you?

Are you ready to push boundaries and explore new frontiers of innovation?

Let's work Together